I can't access my Perfect Body account

If you’re having trouble accessing your account, try these steps:

1. Delete and reinstall the app.
2. Select Login instead of Create an account when opening the app.
3. Use the email address you signed up with. Emails and passwords are case-sensitive, so double-check capitalization, typos, and delete any extra spaces
4. Reset your password. Click Forgot your password? on the login page, enter the email address you used to sign up, and look for a reset email in your inbox (including the spam and promotions folders). Try logging in using the new password.
5. Update your phone's operating system. Outdated software can cause apps to malfunction.

If these steps don’t work, there may be a typo in your email or a technical issue. To receive assistance in these cases, you can contact support by clicking the chat widget icon at the bottom-right corner of this page.